All Jupiter Bike products are covered by a 1 year manufacturer's warranty subject to the limitations below. An additional year warranty is also available for purchase.
This warranty only applies to the original owner of a Jupiter Bike and from Jupiter Bikes purchased from authorized dealers. It does not cover the following:
- Normal wear and tear
- stunt riding
- commercial use
- improper assembly or maintenance
- failure to follow the user manual's instructions
- installation of power systems
- damage due to accident
- acts of God
- modification of the product.
A defect is defined as 'a flaw, failure or cosmetic blemish caused by the manufacturing process or material that was not consistent with the original design'. This warranty implies no strength or fatigue value beyond industry standards, nor that the product is "indestructible" if the product is pushed beyond the design and manufacturing limits. This warranty does not include normal wear-and-tear parts (i.e., tires, tubes, cables, etc.).
Customers are responsible for shipping costs for all warranty claims. If the issue with your Jupiter Bike is a covered event under the warranty, we will repair the product and return it to you at our cost. If the issue is not covered under the warranty, we will provide a quote for repair costs and return shipping costs to you. Jupiter Bike reserves the right to use refurbished/comparable value components and products in fulfilling any warranty claim.
YOU BREAK IT,
JUPITER BIKE WILL REPLACE IT!
Get covered for 2 YEARS
Accidental Damage Coverage
Damaged your Jupiter Bike by accident? You're covered with up to two bike replacements. Does not cover lost bikes.
Rapid Bike ReplacementNeed a new bike fast? Receive a replacement wherever you are.
Premium Customer SupportDirect access to Jupiter Bike's expert assistance service via priority phone and email for any Jupiter Bike issues.
Manufacturer's WarrantyExtend your Jupiter Bike's warranty to a full two years.